1. Introduction
This Privacy Policy applies to information we collect through our website, skirecs.com (the “Site”, a website of Skvin d.o.o.), including any sales or inquiry forms. By providing your personal information, you consent to the collection, use, and sharing of your information as described in this policy.
2. Information We Collect
We collect various types of information from our customers:
- Personal Information: This includes your name, email address, phone number, billing address, shipping address, and payment information when you fill out a form on our site.
- Usage Data: Information about how you use our website, which may include your IP address, browser type, pages visited, time and date of visits, and time spent on our site.
- Cookies: We use cookies and similar tracking technologies to enhance your experience on our site. For more information, please see our Cookies Policy below.
3. Purpose of Data Processing
We collect your personal information for the following purposes:
- To Provide Services: To process orders, manage your account, and fulfill our contractual obligations.
- Customer Support: To provide assistance and address your inquiries or concerns.
- Marketing Communications: To send you information about our products, promotions, and updates, but only if you have opted in to receive such communications.
- Website Improvement: To analyze usage data and improve the functionality and user experience of our website.
4. Legal Basis for Processing Personal Data
We process your personal data under the following legal bases:
- Consent: You have given consent for us to process your personal information for specific purposes (e.g., receiving marketing communications).
- Contract: The processing is necessary for the performance of a contract with you.
- Legal Obligation: We are required to comply with applicable laws.
- Legitimate Interests: We process personal data for our legitimate interests, provided that such interests do not override your rights and freedoms.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We may retain your information for a longer period if required by law or to resolve disputes.
6. Data Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf (e.g., payment processors, shipping companies) and are obligated to protect your data.
- Compliance with Law: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred.
7. Your Rights Under GDPR
As a data subject under the GDPR, you have the following rights:
- Right to Access: You have the right to request access to your personal data that we hold.
- Right to Rectification: You have the right to request that we rectify any inaccurate personal information.
- Right to Erasure: You have the right to request that we delete your personal data under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
- Right to Data Portability: You have the right to request the transfer of your personal data to another organization in a structured, commonly used, and machine-readable format.
- Right to Withdraw Consent: You have the right to withdraw your consent to our processing of your personal data at any time, where we rely on consent as the legal basis for processing.
To exercise your rights, please contact us at info@skvin.com
8. Cookies Policy
We use cookies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our site.
Types of Cookies We Use:
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- Essential Cookies: Necessary for the operation of our website.
- Performance Cookies: To understand how visitors interact with our site and improve performance.
- Functional Cookies: To remember your preferences and enhance user experience.
- Targeting Cookies: To deliver relevant advertisements to you.
You can manage your cookie preferences through your browser settings. However, disabling cookies might affect your experience on our website.
9. Security of Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or disclosure.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: info@skvin.com
- Phone: +386 31 000 947
- Address: Vidošiči 16, 8330 Metlika